About Sylvia Lea

What is Sylvia Lea?
Sylvia Lea is a London-based fashion brand specialising in women's suits. We focus on slow fashion and small-batch production, crafting timeless, high-quality garments that redefine elegance in the workplace. Our designs blend sophistication with subtle innovation, empowering women to express their individuality with confidence and grace.

Where are your garments made?
All Sylvia Lea pieces are designed, crafted, and manufactured in London, using fabrics sourced exclusively from local suppliers. This ensures a sustainable approach and supports local craftsmanship.

Orders & Shipping

Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

How long will my order take to arrive?
For UK orders, delivery typically takes 2–4 working days. International delivery times vary based on location. We aim to dispatch orders within 24 hours of being placed.

Can I track my order?
Absolutely. Once your order is dispatched, you'll receive a confirmation email with tracking details.

Returns & Exchanges

What is your return policy?

UK & EU Customers
We comply with the UK Consumer Contracts Regulations and the EU Consumer Rights Directive. This means you are entitled to return your order within 14 days of receipt for a full refund, provided the items are unworn, in their original condition, and with all tags attached. Please note that customised or personalised pieces are non-returnable.

International Customers
We do accept returns and exchanges on international orders; however, these are at the expense of the customer. This policy allows us to maintain transparent pricing while minimising the environmental impact of overseas shipping. If your item arrives damaged or faulty, please contact us within 7 days of receipt so we can arrange a replacement or appropriate resolution..

Do you offer exchanges?
Yes, we offer exchanges for different sizes or styles, subject to availability. Please contact our customer service team to initiate an exchange.

Sustainability & Production

What does 'slow fashion' mean to Sylvia Lea?
Slow fashion at Sylvia Lea means producing garments thoughtfully and sustainably. We manufacture in small batches, with only 10 products per style per batch, ensuring quality over quantity and reducing waste.

Are your materials sustainable?
Yes, we prioritise sustainability by sourcing high-quality fabrics from local London suppliers. This approach minimises our carbon footprint and supports local industries.

Product Information

How do I find the right size?
Our sizing guide is available on each product page, providing detailed measurements to help you choose the perfect fit. If you need further assistance, feel free to contact our customer service team.

Will you restock sold-out items?
Due to our small-batch production model, restocks are limited. However, if an item is out of stock, please express your interest by contacting us, and we'll notify you if it becomes available again.

Contact & Support

How can I contact Sylvia Lea?
You can reach us via email at info@sylvialea.com or through our Contact Us page. We strive to respond to all inquiries within 24 hours.

Do you offer custom or bespoke services?
Currently, we do not offer custom or bespoke tailoring. However, we are always exploring ways to expand our services. Stay tuned for updates by subscribing to our newsletter.