At Sylvia Lea, we believe in considered fashion. Our collections are thoughtfully designed and produced in small batches in London, exclusively through pre-order. Below, you'll find everything you need to know about ordering, delivery and caring for your Sylvia Lea pieces.

About Sylvia Lea

What is Sylvia Lea?

Sylvia Lea is a London-based womenswear brand specialising in contemporary tailoring. Designed for the modern woman, our collections combine masculine structure with feminine elegance, creating timeless pieces that embody confidence, individuality and sophistication.

Rooted in considered craftsmanship and slow fashion, each collection is designed to transcend seasons.

Where are Sylvia Lea garments made?

All Sylvia Lea pieces are designed and produced in London. We work closely with a small team of skilled makers, using carefully selected fabrics sourced from local suppliers wherever possible.

Our approach celebrates British craftsmanship, attention to detail and thoughtful production.

Orders & Shipping

How do pre-orders work?

All Sylvia Lea pieces are available exclusively through pre-order.

Rather than holding excess stock, our collections are produced in small batches based on customer demand.

Once your order is placed, your piece is reserved for our upcoming production run, where it will be carefully crafted in London before being dispatched.

How long will my order take to arrive?

Please allow approximately 4–6 weeks from the date of purchase for your order to be produced and dispatched.

As each piece is produced in small batches, production timelines may occasionally vary. Should there be any unexpected delays, we will keep you informed.

You will receive a confirmation email with tracking information once your order has been dispatched.

When will I be charged for my pre-order?

Full payment is taken at checkout to secure your piece in our upcoming production run.

Do you ship internationally?

Yes, Sylvia Lea offers worldwide shipping.

International shipping costs are calculated at checkout and vary depending on your destination.

All international orders are subject to our standard 4–6 week pre-order production timeframe, with additional shipping time following dispatch.

Please note that any applicable customs duties, import taxes or additional charges are the responsibility of the customer.

Can I track my order?

Yes. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Returns & Exchanges

What is your returns policy?

We hope you love your Sylvia Lea pieces. However, should you wish to return an item, we accept eligible returns within 30 days of receiving your order.

Items must be unworn, unwashed and returned in their original condition, with all original tags attached.

Can I return a pre-ordered item?

Yes. All standard pre-ordered pieces are eligible for returns in accordance with our returns policy.

As our collections are produced in small batches, we encourage customers to review our sizing information carefully before purchasing.

Do you accept international returns?

Yes, we accept international returns and exchanges.

Return shipping costs are the responsibility of the customer, unless the item is faulty or applicable consumer law requires otherwise.

Can I cancel my pre-order?

If you wish to cancel your pre-order, please contact us at info@sylvialea.com.

Cancellation requests will be handled in accordance with applicable consumer rights.

Can I exchange an item?

We are happy to assist with exchanges, subject to availability.

As our collections operate through pre-order, alternative sizes or styles may require an additional production period.

Please contact info@sylvialea.com for assistance.

Sustainability & Production

What does slow fashion mean to Sylvia Lea?

At Sylvia Lea, we believe in creating thoughtfully designed garments intended to be worn and cherished for years to come.

Our approach prioritises quality over quantity, focusing on timeless silhouettes, considered details and enduring craftsmanship.

Why does Sylvia Lea operate on a pre-order basis?

Our pre-order model reflects our commitment to a more considered approach to fashion.

By producing our collections in small batches according to customer demand, we minimise unnecessary stock and reduce excess production.

This allows us to focus on craftsmanship and quality while supporting our small London-based production team.

Where do you source your fabrics?

We carefully select our fabrics from trusted suppliers, prioritising local sourcing wherever possible.

Our focus is on quality materials that complement the structure, longevity and timeless design of each garment.

Product Information

How do I find my correct size?

Our size guide is available on each product page to help you find your preferred fit.

We recommend reviewing the measurements carefully before placing your pre-order.

For additional sizing assistance, please contact info@sylvialea.com.

Will sold-out items be restocked?

Our collections are produced in limited quantities through our pre-order model.

If your preferred size or style is unavailable, please contact us to enquire about future production runs.

Availability will depend on fabric sourcing and production capacity.

Are Sylvia Lea garments made to measure?

Our garments are produced in small batches following customer pre-orders rather than individually made to measure.

Each piece follows our established designs and sizing specifications.

Contact & Support

How can I contact Sylvia Lea?

For general enquiries, sizing assistance or questions regarding your pre-order, please contact us at info@sylvialea.com or through our website's contact page.

We aim to respond to all enquiries within 1–2 working days.

How can I stay updated on new collections?

Subscribe to our newsletter or follow us on Instagram @_sylvialea for collection launches, upcoming releases and an insight into the world of Sylvia Lea.